下面是小编为大家整理的商务英语信函道歉信(合集6篇)，欢迎大家借鉴与参考，希望对大家有所帮助。
商务英语信函道歉信1
商务英语信函参考模板
一、初次开场白：
It is my pleasure to write here for you.
二、回复开场白：
Further to our conversation earlier, .........
As discussed over the phone, .......
Thanks for you kind reply.
Thank you for your inquiry/email.
Thanks for your letter. It is my pleasure to receive your reply!
Thanks for your mail of ............
三、结尾：
We will noted and many thanks!
I hope everything with you is fine.
Many thanks for your support.
I hope you are well and in good health!
FYI: for your information
四、深盼贵公司及早回复
(1) We hope to receive your favors at early date.
(2) We hope to be favored with a reply with the least delay.
(3) We await good news with patience.
(4) We hope to receive a favorable reply per return mail.
(5) We await the favor of your early (prompt) reply.
(6) A prompt reply would greatly oblige us.
(7) We trust you will favor us with an early (prompt) reply.
(8) We trust that you will reply us immediately.
(9) We should be obliged by your early (prompt) reply.
(10) Will you please reply without delay what your wishes are in this matter?
(11) Will you kindly inform us immediately what you wish us to do?
(12) We request you to inform us of your decision by return of post.
(13) We are waiting (anxious to receive) your early reply.
(14) We should appreciate an early reply.
(15) We thank you for the courtesy to your early attention.
(16) We hope to receive your reply with the least possible delay.
(17) Kindly reply at your earliest convenience.
(18) Please send your reply by the earliest delivery.
(19) Please send your reply by messenger.
(20) Please reply immediately.
(21) Please favor us with your reply as early as possible.
(22) Please write to us by tonights mail, without fail.
(23) May we remind you that we are awaiting your early reply?
(24) May we request the favor of your early reply?
(25) A prompt reply would help us greatly.
(26) A prompt reply will greatly oblige us.
(27) Your prompt reply would be greatly appreciated.
(28) Your prompt attention to this matter would be greatly esteemed.
(29) We look forward to receiving your early reply.
(30) As the matter is urgent, an early reply will reply.
(31) We reply on receiving your reply by return of post.
商务英语信函道歉信2
Dear Mr. Sation
With reference to your letter dated 3rd May 2004, I am writing to apologies for the mistake we made.
The mistake was made because our computer broke down on 29 April. I can assure you we will send the cheque of $200 to you in two days. We will offer you 20% discount for you next stay.
Please accept our apologies for the inconvenience this error has caused you and we look forward to meeting you again.
Your sincerely
商务英语信函道歉信3
商务英语信函之道歉信写作指导
一、定义:
英文定义是something that you write to show that you are sorry for doing something wrong。 通过定义大家可以看出， 道歉信就是表达你对所犯的错误的歉意。它的特点是： 首先提及对方的来信，然后主段首句表示歉意并立即解释原因。通常在结束前根据情况可能再次表达歉意。
二、事例：
1.因为延误而表示歉意:
(邀请您5月5日的来信。我必须为延迟回复您4月15日的来信而表示歉意。不幸的是我们一部分员工最近生病，而与此同时一部分员工正在休年假，这一切导致了不可避免地延误回复您的来信。我随此信附上您索要的我们公司的价目表。期望您的来函。)
(感谢您205月18日的来信。非常抱歉没有及时给您寄送衬衫样品。延误寄送样品是因为我们的生产经理戴维 莫瑞病了三周。衬衫样品现在正在路上，您应该能在三日内收到。我为你您带来的不便再次表示抱歉。希望我们的样品能令您满意。)
(非常感谢您年5月3日的来信。 我们为延误很长时间回复您的信件表示真诚的歉意。我们最近把公司总部搬到位于城市南部的一个新地方。这导致了大量回复询问信函的延误。现在搬家已经结束并且我可以向您保证今后不再会有延误。我随信附上您要的目录。我希望您继续把我们作为您的主要供应商。)
2.因为过错而表示歉意:
(感谢您2004年5月6日关于破损餐具的来信。获悉4月2日您收到的餐具质量极差我非常抱歉。这主要是因为我们的包装机出现了故障。我们现在已经修好了机器，并且我们将会在三日内免费把替代品发送过去。我们作为您的供应商已经5年了，并且您一直是我们的优秀客户之一。因此，我们为给您带来的不便表示真诚的歉意。我向您保证这种情况不会再次发生，并且我们将来的产品还会是我们一贯的高水准。我希望您在将来还能够把我们公司作为您的供应商。)
(感谢您2004年5月3日的来信。我写此信以表达我们对所犯错误的歉意。犯这个错误的原因是因为4月29日电脑出了故障。我可以向您保证我们将在两天内把200美元的支票寄给您。我们将在您下次入住饭店时给您提供20% 的折扣。对于我们所犯错误给您带来的"不便，请接受我们的歉意，盼望与您再次见面。)
3.因为顾客对我公司产品不满意:
(感谢您在2004年5月9日的来信反应在我们伦敦的分店购买到次品的事情。我非常抱歉您对从我们店里购买的铅笔不满意。我们商店一直在致力提高商品的质量，并且我们非常抱歉我们的商品不能令您满意。作为一个友好的表示，我会把您买铅笔的钱退回给你。我还随信附上一张礼券，您可以在我们伦敦的店铺使用。感谢您告知我们此事。我希望将来您在我们的店里还能买到我们一贯高水平的产品。)
三、常用套话:
->表达歉意
I am very sorry for ...
We are very/extremely sorry to learn that...
I/We must apologies for...(the delay in replying to your letter).
I/We sincerely apologies for...(not replying to your letter).
I wish to offer my sincere apologies for...
Please accept our apologies for ...(the inconvenience this error has caused you).
->表明错误原因
This is due to...
(This/The move to a new office)... has resulted in ...
The mistake was made because...
->表示保证采取何种措施或弥补手段
I/We can assure you that...
商务英语信函道歉信4
商务英语外贸英语信函参考大全
1.We wish to advise you that the goods your ordered have been shipped today.
很高兴告知你方,你们所订的"货物今天已运出
2.We are pleased to inform you that the last lot consignment has been duly dispatched.
很高兴告知你方,上一次寄送货物已如期运送
3.The m/s “ Vicoria” has left our port carrying the goods for your order No 303. today.
承载你方303号订单货物的“ Vicoria”船已离开我方港口
4.The ship is scheduled to arrive at your port on the 28th October and you may now make all the necessary preparations to take delivery of the goods.
船预计在10月28日到达你方港口,你们现在可以做好提货的准备
5.The goods were shipped by the direct steamer “ Eli:” on May 10th and are estimated to reach Shanghai before June 1st.
货物由“ Eli:”号直航船在5月10号运出,预计在6月1日前到达上海
6.We trust that the goods will reach you in perfect condition.
我们相信货物会完好无损地到达你方
7.We trust the consignment will reach you safely and open up to your satisfaction.
我们相信货物会安全到达你方,并且使你满意
8.We have dispatched your order for Indian rugs which are scheduled to arrived at your port next Friday.
我们已把你方订购的印度地毯运出,将在下周五到达你方港口
9.For shirts under contract No 60,we have booked space on SS.” Eagle” due to arrive in your city around the beginning of next month.
我们预订了“Eagle”号船的船舱来承载你方60号合同下的衬衫.预计在下个月月初到达你方
城市
10.The shipment will be made in three equal monthly installments, beginning fro next month.
货物将从下个月开始按月分三期运送
商务英语信函道歉信5
商务英语信函常用句式精选
1.All?your?quotations?are?on?FOB?Vancouver?basis?may?I?ask?if?you?allow?any?discount??
你所有的报价为FOB?Vancouver，我想问的是能否有点折扣?
2.Isn’t?it?possible?to?give?us?a?little?more?discount??
能否多给我们一些折扣?
3.If?you?are?prepare?to?give?me?some?allowance?I?will?consider?placing?a?order?for?10,000?dozens.?
如果你准备给我们一点优惠的话，我将会下10，000打的订单?
4.Should?you?be?prepare?to?reduce?your?price?we?might?come?to?terms.?
你会降些价吗，这样我们将会成交?
5.If?I?show?you?a?offer?lower?than?yours?,would?you?be?able?to?conclude?transaction?at?that?price???
如果我让你看一下比你更低的.报价，你能终止那个价格交易吗?
6.If?the?order?is?a?substantial?one?how?much?would?you?come?down??
如果这个订单是个实盘的话，你能降多少?
7.May?we?suggest?that?you?make?some?allowance?on?your?quoted?prices???
我们可以建议你能在报价上做些折扣吗?
8.If?we?place?a?order?for?2,000?dozen?up?can?you?give?us?a?special?discount??
如果我们下2，000打的订单，你能给我们一个特别的折扣吗?
9.If?our?order?is?more?than?10,000?MT?would?you?give?us?a?additional?6%?commission???
如果我们的订单超过10，000公吨，你能否给我们一个6%的额外佣金?
10.We?hope?you?will?allowance?us?some?discount?on?our?purchase?of?6,000?dozens.?
我们希望我们购买6，000打时能给我们一些折扣?
商务英语信函道歉信6
关于商务英语信函分类
1、建立贸易关系(Establishment of business relations)
2、询盘(一般的或具体的)(Enquiry (general and specific))
3、报盘(实盘或虚盘)( Offer (firm or without engagement))
4、贸易磋商(Business negotiations)
5、有关成交(Conclusion of business)
6、有关销售合同或销售确认书(Sales contract or confirmation);
7、有关购货合同或购货确认书(Purchase contract or confirmation).
8、促销信(Sales promotion)
9、订货和执行(Order and the fulfillment)
10、有关信用证(Letter of Credit)
11、催证(Urging the establishment of L/C);
12、改正(L/C amendment);
13、信用证展期(Extension of L/C).
14、有关装运(Shipment)
15、催运(Urging shipment);
16、装运通知(Shipping advice).
17、续订(Repeat order)
18、保险(Insurance)
19、索赔(Claim)
20、提出索赔(to lodge a claim);
21、理赔(to settle a claim).
22、其他形式,如:
23、寻找代理(Ask for an agent);
24、加工贸易(Processing trade);
25、补偿贸易(Compensation trade);
26、建立合资企业(Establishing a joint venture)
